Hands full.
Phone ringing.
A service enquiry needs the right questions, a callback number and a clear next step. Your team gets the details to act on.
AI VOICE AGENTS FOR SERVICE BUSINESSES
USA · UK · AustraliaYou’re needed
elsewhere.
On a job. With a client. Finally off the clock.
We build and look after AI receptionists that answer routine questions, capture enquiries and help callers book.
Your call flow. Your booking rules.
A team behind the agent.
A team behind the agent.
A CALL WITH SOMEWHERE TO GO01 / 03
You're on a job. Another enquiry comes in.
THE CALLER
Hi, do you service boilers? Monday morning would be ideal.
Illustrated example · sample data
HOME SERVICES · HEALTH & BEAUTYYOUR DAY, WITH FEWER INTERRUPTIONS
THE PHONE DOESN’T CHECK YOUR DIARY
Good timing?
Rarely.
The call matters. So does the work in front of you. Give routine enquiries a way forward when your team can’t pick up.
Hands full.
One person in front of you.
Another on the line.
Routine questions and appointment enquiries can follow an agreed flow, while your team gives the person in the room their attention.
Closed for the day.
Still worth answering.
Agree what can be answered or requested outside opening hours, and what needs your team when they’re back.
HEAR HOW WE THINK. TRY HOW WE TALK.
Go on.
Ask the awkward question.
A caller changes their mind. A date is unavailable. Someone asks something unexpected. That's where a useful agent earns its place.
Meet the studio's own AI assistant.
Ask about our services or discuss a project. This is our website assistant; your business's receptionist is configured and tested separately.
Opens a conversation. Your microphone stays off until you choose to start.THE FRONT DESK. AND WHAT’S BEHIND IT.
A good conversation.
A useful follow-through.
Start with your calls. If the work behind them needs attention too, we can help with that. Each has its own scope.
Someone to
take the call.
An AI receptionist shaped around your business. Routine answers, enquiry details and booking flows, with a route to your team when it’s needed.
- Overflow and after-hours coverage, as agreed
- Booking through supported calendars
- A defined plan for testing and ongoing care
Less chasing.
More doing.
Custom CRM, booking and invoicing software for the work that follows. We start with the process that’s getting in your way.
Your existing tools may already do the job. We’ll check before proposing a build.
Explore business softwareA TEAM BEHIND THE AGENT
The first call
is just the start.
Your business changes. Your receptionist needs care, too. Setup and ongoing responsibilities are part of the conversation from day one.
Your rules, before the first call.
We agree the answers, coverage and booking rules. And what goes straight to a person.
The awkward calls get attention.
Call reviews help catch gaps in the conversation. We agree a review and support plan with you before launch.
Changes have a process.
New opening hours? Different services? We test agreed updates and keep your team clear on what changed.
SHAH ABDUR REHMAN / FOUNDER
I build it.
Then I try to break it.
A demo should stand up to more than a perfect question. I share the builds, the awkward tests and the decisions behind them, so you can see how I work before we work together.
See the work behind the workFROM FIRST CONVERSATION TO ONGOING CARE
Built together.
Looked after.
You work directly with the people building. You can see the decisions, test the workflow and know what happens after launch.
01/ 04
DISCOVER
Understand your working day
We trace the enquiries, the tools and the points where your team gets interrupted. Then we agree what should happen instead.
Your workflow, coverage and boundaries, written down.
DEFINE
Put it to the test
Try a relevant demo. Change your mind mid-call, ask for an unavailable time, or follow a record through the software. We test the awkward parts together.
A working example and agreed acceptance checks.
DEVELOP
Connect and launch
We connect the agreed tools and test what happens when an action succeeds, fails or needs a person. Then we launch the scope you approved.
A checked workflow and a clear route to your team.
CARE
Stay close to the work
We agree the review, support and change process before launch. The work after go-live has an owner, too.
Defined ongoing responsibilities and a way to request changes.
BEFORE YOU HAND OVER THE PHONE
Does this replace our receptionist?+
It can cover routine enquiries when your team is busy, or provide agreed after-hours coverage. We decide what stays with your staff and when the agent should hand over. Your team remains part of the call flow.
Can it actually book an appointment?+
Where your calendar supports the required integration, we can build and test direct booking. Otherwise, the agent captures a request for your team to confirm. Callers should always know which one has happened.
What if it doesn't know the answer?+
We define the information it can use and the questions that go to a person. The next step may be a transfer or a callback request, depending on your coverage and phone setup.
Will we need a new CRM?+
Only if your current workflow needs one. We review your existing tools first. Custom CRM, booking and invoicing software is a separately scoped project.
What does it cost?+
The quote depends on your call flow, integrations, usage and support needs. We agree setup costs, ongoing care, included usage and any overage rate before launch. Bring your call volumes if you have them.
Do you only work in one industry?+
We work across Home Services and Health & Beauty in the USA, UK and Australia. The call flow is tailored to your business. We check the fit of each workflow and integration together.
YOUR BUSINESS. YOUR CALLS.
What happens when
you can’t pick up?
Tell us what callers need from you.
We’ll work through a relevant demo together.